Upon arrival at Dubai International Airport, those holding residency visas issued in other emirates, must obtain prior approval to travel from the Federal Authority for Identity and Citizenship to return to the country, a spokesperson for Dubai Airports said on Wednesday.
The spokesman said: "According to the new travel requirements, holders of residence visas issued in the other Emirates need approval from the Federal Authority for Identity and Citizenship to return to the country."
However, Dubai residence visa holders are still required to obtain approval from the General Directorate of Residency and Foreigners Affairs to return to the UAE.
Dubai Airports issued this statement in response to an inquiry about the status of several stranded passengers in the arrivals hall at Dubai International Airport on Wednesday afternoon.
Sources at the Consulate General of India in Dubai and the travel sector said that at least 280 passengers from various destinations were left stranded at the airport due to this new policy update.
"Approximately 280 passengers are stranded at DXB Terminal 1 and the majority of the 280 passengers are Indian," said Niraj Agarwal, the consul.
The consulate has also updated its revised travel regulations on its Twitter page, requiring all passengers to take note of these changes to avoid any inconvenience at airports.
Airport officials also confirmed that “some passengers” are facing delays in the arrival process at Dubai International Airport. The official said: “Dubai airports can confirm that some passengers face delays in arriving at Dubai International Airport this afternoon due to the update of travel regulations in line with the authorities’ directives. Emirates ".
The spokesman added, "Dubai Airports is working with government authorities and other service partners to ensure the comfort of our passengers and resolve the situation as soon as possible."